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This privacy policy sets out how Futurelink Group uses and protects any personal data obtained by a data subject.


This policy explains when and why we collect personal information, how we use it and how we keep it secure and your rights in relation to it.


We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you.


We reserve the right to amend this Data Privacy Policy from time to time without prior notice. You are advised to check our website for any amendments (but amendments will not be made retrospectively).


We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner ( For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.


Your personal data – what is it?


Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).


Who are we?


Futurelink Group consists of the following companies, all incorporated in England & Wales: Futurelink Group Ltd (06206129), Futurelink Accountancy Services Ltd - Chartered Accountants (05320147), Team Construction Ltd (04935270) and Team Factors Ltd (06206180).


Futurelink Group is the data controller. This means it decides how your personal data is processed and for what purposes. We can be contacted at Kings House, Home Park Estate, Station Road, Kings Langley, Hertfordshire, WD4 8LZ, by email on or by phone 01923 277 900.


What personal data will we hold?


The personal data we obtain and hold in order for processing is;

  • Full Name

  • Postal Address

  • Email Address

  • Telephone Number

  • Gender

  • Nationality

  • Date of Birth

  • National Insurance Number

  • Unique Tax Reference Number

  • Bank Account Details

  • Identification Documentation


This personal data will be collected in any of the following methods;

  • Registration Form – completed by hand, electronically or on our website

  • By telephone/text message

  • By email

  • From your agency/end user client


How do we process your personal data?


Futurelink Group complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.


We use your personal data for the following purposes (dependent on the requested service): -

  • Administering personnel and pay records

  • Process your payroll, provide Pay As You Earn tax reports to HM Revenue and Customs in the form of Real Time Information submissions and make payments to your bank account

  • Provide accountancy services, such as self-assessment tax returns

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


What is the legal basis for processing your personal data?


Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.


Sharing your personal data


Your personal data will be treated as strictly confidential. We will only share your data with third parties outside of the Futurelink Group with your consent.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


How long do we keep your personal data?


We keep your personal data for no longer than reasonably necessary for a period of 7 years (after your last payment from ourselves) in order to keep sufficient financial records in line with HM Revenue and Customs requirements. Failure to keep accounting records can result in fines of £3,000.


We securely destroy all financial information once we have used it and no longer need it.


How do we protect your data?


We will not transfer your personal data outside the EU without your consent.


We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.


Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.


We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.


Your rights and your personal data


Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal

data: -

  • The right to request a copy of your personal data which Futurelink Group holds about you;

  • to be provided with information about how your personal data is processed;

  • The right to request that Futurelink Group corrects any personal data if it is found to be inaccurate or out of date;

  • The right to request your personal data is erased where it is no longer necessary for Futurelink Group to retain such data;

  • to object to or restrict how your personal data is processed;

  • The right to request that Futurelink Group provide you with your personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability)

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • The right to lodge a complaint with the Information Commissioners Office.


Further processing


If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.


Contact Details


To exercise all relevant rights, queries of complaints please in the first instance contact the Compliance Manager at


You can contact the Information Commissioners Office on 0303 123 1113 or via email  or at the Information Commissioner's Office, Wycliffe House,

Water Lane, Wilmslow, Cheshire. SK9 5AF.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


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​We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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